Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Roberts Aesthetics and Wellness website, online forms, text messaging programs, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Use of our website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. Prohibited behavior includes harassing or causing distress to any other user, transmitting obscene or offensive content, and disrupting the normal flow of dialogue within our website.

Intellectual property

All content on this website — including text, graphics, logos, photographs, before-and-after images, videos, and design — is the property of Roberts Aesthetics and Wellness or its content suppliers and is protected by U.S. and international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.

Medical disclaimer

The content on our website is provided for general informational purposes only and is not intended as medical advice. It does not create a physician-patient relationship. Individual results vary, and any information about treatments, outcomes, or recovery is not a guarantee of results. Always consult a qualified medical professional before making decisions about any medical or aesthetic treatment.

Booking, appointments, and payment

Appointment booking, deposits, cancellation windows, no-show fees, and refund policies are governed by our separate Patient Policies, which apply to all patients in addition to these Terms. You can review our current patient policies at robertsaw.com/patient-policies.

Mobile Terms of Service

The following terms apply specifically to our text messaging (SMS) program:

1. Messages related to your account, orders, services, appointment reminders, marketing and promotional messages may be received. Frequency may vary.
2. You can cancel the SMS service at any time by texting "STOP." After you send "STOP," we will confirm your unsubscribe via SMS. After this, you will no longer receive messages from us. If you would like to opt back in, you may sign up again as you did previously.
3. If you are experiencing issues with the messaging program, reply with the keyword "HELP" for assistance, or contact us directly at info@robertsaw.com or (985) 247-0115.
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply for any messages sent to you from us and from you to us. Message frequency may vary. For questions about your text or data plan, please contact your wireless provider.
6. If you have questions regarding privacy, please review our Privacy Policy.

Limitation of liability

To the fullest extent permitted by law, Roberts Aesthetics and Wellness and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of this website or our Services. Our total liability for any claim arising from these Terms shall not exceed the amount you paid us, if any, for the Services giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Roberts Aesthetics and Wellness, its owners, employees, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms or your misuse of our Services.

Changes to these terms

We may update these Terms of Service from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our Services after changes are posted constitutes your acceptance of the updated Terms.

Governing law

These Terms are governed by the laws of the State of Louisiana, without regard to its conflict of laws principles. Any dispute arising from these Terms or your use of our Services shall be resolved in the state or federal courts located in Terrebonne Parish, Louisiana.

Contacting us

If you have questions about these Terms of Service, please contact us: